Frequently Asked Questions (FAQ)

1. Why buy from us?
 -New stocks coming in every week and we will update our website with new stocks 1 - 2 times per week. So please check us out often. You might want to subscribe to our mailing list keep yourself updated whenever we posted up new items.

-All our goods are the latest fashion and all READY STOCKS !

-Without rental and showcase expenses, our price is lower than market price. PAY LESS, GET MORE!

-The goods we selling are in limited quantity thus it become unique for you.

-Customers’ satisfaction is our main concern. Any complaint or suggestions is always welcomed. Dolly Couture is pleased to serve you better.

2. Can get discount?
The price is low enough if you compare with other online stores as we don’t mark up the price to very high. All we want are repeated sales from you! Please look up for special promotions / sales that we hold frequently to reward our loyal customers.

3. Where do you deliver?
Delivery of goods are currently limited to Malaysia only. However, we provide cash on delivery (COD) for those who are staying in Melaka.

4. Do I have a choice in currency payment?
At Dolly Couture, we only transact in ( RM ) Ringgit Malaysia.

5. How do I know if the clothes fit me?
We do provide all the measurement in details, so please get a measuring tape start measuring yourself, if you need any help, we are here to assist.

6. When do I expect to get my order?
Orders received will be processed immediately. Estimated delivery time depends on the destination address. To calculate the delivery time, we add the time it takes for your ordered merchandise to arrive at our warehouse from our supplier and the time needed for the delivery agent to deliver to your designated addresses.

The following is an estimated time of delivery
Standard shipping: 3 - 5 business days.

Please note that we do not deliver to P.O. Box addresses.